Overview
Established in 2002, HostGator is one of the leading shared hosting firms, maintaining a consistent ranking among the best hosts by prominent and trusted review sites. In fact, HostGator was awarded with the 21st spot as the fastest growing internet hosting firm nationwide. The company is all about creating an easier, more affordable, and more accessible platform for web hosting services. At present, HostGator hosts more than 8 million websites across 200 countries around the world. The company provides web hosting packages and products for both personal and business-related needs.
| Disk Space & Bandwidth | Domains Allowed | MysSQL Databases | Email Accounts | Marketing Incentives | Money-Back Guarantee | Control Panel |
|---|---|---|---|---|---|---|
| Unlimited | 1 - Unlimited | Unlimited | Unlimited | $100 Google | 45 Day | cPanel |
Reliability
Reliability stands as one of the major concerns for prospective clients and one of the most important qualities web hosts should possess. HostGator features data centers situated in Houston, TX where the firm is based. The company’s servers boast innovative security systems and is augmented by a 24/7 monitoring team to instantly detect and resolve issues that may arise, though such cases are rare. HostGator also utilizes cutting-edge hardware components and software programs. This makes it possible for the company to provide a 99% up-time guarantee. This means your website is visible round the clock all yearlong thereby maximizing traffic, sales potential, and profit.
Ease Of Use
HostGator implements the industry-leading software solution, cPanel. This translates to the immediate availability of customer support for people who are unfamiliar with cPanel and require some assistance. cPanel is world-renowned for its ability to facilitate direct management of all domains, emails, website accounts and other relevant content. Furthermore, it provides focused management and monitoring abilities and a statistics generator. HostGator bundles this powerful software solution with Fantastico to offer you with an easy-to-use CMS for your website.
Does it have that easy-to-use factor? HostGator offers announcements displayed in the control panel to update their clients and bypass any outdated versions, which ultimately leads to potential dangers and vulnerabilities. New clients will get the hang of the panel very quickly. All shortcuts are offered by category and are comprehensively explained. The billing and support ticket shortcuts are smartly positioned on the panel list’s top portion, providing quick access to these vital operations.
Customer Support
During 2008, HostGator conducted a survey among their clients to assess the satisfaction rates for their web hosting services and products. An astonishing result of 90% confirmed they were satisfied with HostGator’s products and services. One factor that contributed to this unequaled standing is HostGator’s customer support service. Anyone who has used a web host in the past understands the value of good and de
pendable customer support service. Clients who encounter any problems or concerns on their website can seek for customer support through phone, live chat, fax, or ticketing system, depending on which contact method you prefer best.
pendable customer support service. Clients who encounter any problems or concerns on their website can seek for customer support through phone, live chat, fax, or ticketing system, depending on which contact method you prefer best.
Clients and analysts also appreciate HostGator’s considerable database of video tutorials, a help segment, a forum, FAQ, and other informative content that will assist you to find what you need. Previous and existing clients of HostGator also agree with the fact the HostGator is impressively responsive and that customer agents are very knowledgeable and friendly.
Prices and Plans
At present, HostGator offers three hosting service plans. The basic plan, known as the Hatchling, costs $4 per month and includes a decent hosting setup with unlimited storage, bandwidth and sub-domains. If you wish to upgrade to a wider variety of features, the Baby plan, which costs around $6.50 a month, should be considered. The Baby plan provides unlimited domain hosting, parked domains, and unlimited access to dedicated networks. Last but certainly not the least among HostGator’s service plans is the Business plan, which provides complimentary ISP and SSL. Costing less than $11 a month, you can even get your own toll-free hotline.
Special Features
Previously, HostGator announced their new path, which is to go Green. This has made the company the first ever web hosting provider to do so. The company buys renewable power credits up to 130% of their overall energy consumption. Another special feature is HostGator’s money-back guarantee. If you are unhappy with their service, you can claim your money back fast and hassle-free.
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